Terms & Conditions

Terms & Conditions

Emaari Automotive Ltd

Unit 12, Vale Industrial Park, 170 Rowan Road, Streatham, SW16 5BN

Company Registration No: 15261422

[email protected] | 07956 929112

1. 

Deposits

• A £250 deposit is required to reserve any vehicle.

• The deposit secures the vehicle for up to 5 days, during which time it will be removed from public sale platforms (e.g. AutoTrader).

• All deposits are non-refundable, unless a verifiable mechanical fault is discovered by a qualified independent inspector prior to collection or delivery.

2. 

Vehicle Inspections & Condition

• All vehicles are available for inspection and extended test drives before purchase.

• Buyers are encouraged to fully inspect vehicles or arrange a third-party inspection prior to collection or delivery.

• Vehicles are sold as used, and minor cosmetic imperfections consistent with age and mileage may be present.

3. 

Warranty

• Every retail vehicle comes with a 6-month AutoGuard Premium Warranty as standard.

• Warranty terms and coverage are governed by AutoGuard and will be outlined in your warranty booklet or agreement.

4. 

Returns & Refunds

• We do not offer a goodwill return period or change-of-mind exchange policy.

• Under the Consumer Rights Act 2015, customers may reject a vehicle within 30 days only if it is proven to be faulty, unfit for purpose, or not as described.

5. 

Part Exchange

• All part exchange valuations are subject to final inspection at our premises.

• Vehicles must be free of undisclosed mechanical issues, accident damage, or finance. Adjustments may be made upon inspection.

6. 

Payments

• We accept the following payment methods:

  • Bank Transfer

  • Debit/Credit Card

  • Third-Party Finance (subject to approval)

  • Cash up to £8,000 maximum, in line with anti-money laundering regulations

7. 

Vehicle Collection & Delivery

• Nationwide delivery is available upon request.

• Vehicles can be inspected upon delivery. If the customer chooses to reject the vehicle, the delivery fee is non-refundable.

• We welcome weekend collections during business hours.

8. 

Trade Sales

• Vehicles sold to other motor traders are strictly on a “trade sale” basis.

• These vehicles are sold without warranty, and no consumer rights apply.

• Buyers are deemed to be purchasing for business/resale purposes and are responsible for inspecting the vehicle prior to completion.

9. 

Mileage & Description

• Vehicle mileage may vary slightly due to transportation, servicing, or test drives.

• While every effort is made to ensure accuracy in descriptions, specifications may differ slightly from manufacturer data. Buyers are encouraged to confirm key features.

10. 

Legal Jurisdiction

• All transactions are governed by the laws of England and Wales.

• Any disputes arising from these terms will fall under the jurisdiction of English courts.

11. 

Complaints

• In the unlikely event of a dispute or complaint, please contact us directly at [email protected] and we will respond within 5 working days.